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  Beech Grove
Sherburn in Elmet
North Yorkshire
LS25 6ED [Map]
Tel: 01977 682208
Fax: 01977 681665


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About Us


Our Aims

 

We aim to provide an excellent service, to be responsive to your needs and efficient in providing general medical care.

  • We would try to offer you an appointment, if appropriate, within two working days.
  • Appointments can be booked up to two weeks ahead, and appointments at shorter notice are made available each day.
  • If a problem is more urgent, emergency surgeries are held each morning and evening.
  • You can expect to be dealt with courteously and efficiently.
  • Your confidentiality will be respected. Medical details may be shared if necessary with other members of the clinical team, but are not available to third parties.

Your Help

 

To do this we need your support and cooperation. So, for example,

  • Please attend in good time for appointments. If you do not keep to time, we have no hope!
  • Please cancel your appointment if you are unable to attend. Wasted appointments cost us time, and frustrate others trying to make appointments.
  • Please do not attend the emergency surgeries with non-urgent problems.

Aggression, either physical or verbal, towards us or any of our staff is not acceptable and will result in removal from our practice list.

 

Access

 

The main surgery buildings are accessible to people with disabilities. If we fall short of your special needs, please tell us. Home visits are available to those unable to get to the surgery though we believe that if it is at all possible for a patient to attend the surgery, they then have access to all the facilities and team based in the surgery.




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