Welcome to the
Sherburn Group Practice Website
For our Online Services, please click on either of the three buttons below.
If you are new to this service the appointment and prescription buttons include user information, but if you have logged on before click on Patient.co.uk:-
We are looking to appoint a new salaried GP to join our team. Please click on this link for more details
NEW RECEIVING TEXT MESSAGES FROM THE PRACTICE
Text messaging allows Practices to contact patients to inform them of appointments, flu vaccinations etc. At our Practice we are about to use this service to improve our communication with our patients.
The Practice Auto Appointment reminders
Automatically sends appointment reminders via SMS to patients to remind them of their appointment, 48 hours before due. This hopefully will reduce our high number of DNAs (Did Not Attend) which increases clinic efficiency and patient access.
Auto Appointment Cancel
Allows patients to reply via SMS to automatically cancel their appointment if they no longer require it. This increases patient access by releasing appointments to other patients.
This allows the Practice to inform our patients when reviews or vaccinations are due. We are hoping this will increase response rates and timescales.
Test results can be sent via SMS, which improves patient care.
The Practice has a care of duty to ensure that we are as secure as possible and compliant with relevant legislation and professional guidance. Each text message will be recorded on our patients records.
Texting can only be used for the specific task at hand and will have precise instructions but cannot be used in general for any other purpose. As our patient you will be continually asked if you wish to be part of this service with the option to opt out at any time. Whilst the use of text messages can offer greater convenience and flexibility for our patients, it is essential that our records are always up to date with a current mobile number.
If you currently have a mobile registered on your records; you will receive a text in the next few months asking if you wish to be part of this service, you may opt out at this time or at anytime in the future.
At the Practice we want to make sure that our patients receive information in an accessible way and we do our best to meet these needs as best as possible, e.g. confirming appointments with a telephone call rather than a letter for the blind or visually impaired.
We already have a induction loop system installed which helps a deaf or hard of hearing person to hear more clearly when speaking to our Receptionists at the desk.
So please inform us of any communication needs you may have, so we can find out how best to meet them.
NAMED GP and PATIENT ONLINE
All our patients are registered with us as a practice and can see any GP on the team here. By March 2016 the government has decided that every patient also has to have a named GP linked to their record who will have responsability for the coordination of care for that patient.
If you would like to know who your named GP is please ask at reception or in your next consultation.
Having a named GP should not change how you use the practice and does NOT prevent you from seeing any GP at the practice as you currently do. For this reason we will not be routinely changing the named GP assigned to your record.
Plan to Meet GMS / PMS 2015-16 Contractual Requirement for Patient Online Service
This practice plans to offer the facility for patients to view online, export or print detailed coded information held in their own records before 31st March 2016.
This date is subject to the necessary NHS GP systems and software being available to the practice.This practice currently offers the facility for patients:
· to book, view, amend, cancel and print appointments online
· to order online, view and print a list of their repeat prescriptions for drugs, medicines or appliances· to view online, export or print summary information from their record, relating to medications, allergies, adverse reactions and any other items agreed between the practice and individual patient
Friends & Family
Have your say to improve your healthcare. Did you know you can now have your say to help improve more services across the NHS?
The Friends & Family Test is about giving patients the opportunity to provide quick feedback on their care and treatment experience. It’s already in use in many parts of the NHS and is expanding to a lot more. You can say what is going well and what can be improved so that people who make decisions about local healthcare can take your views into account.
It doesn’t take long and you don’t need to give your details on your feedback form. Look for details in the reception or waiting room. You can ask also give responses on line by clicking here for a direct link to iwantgreatcare.com who are collecting responses for Sherburn Group Practice and many other Practices.
For more information www.nhs.uk/friendsandfamily